The Professional Ethicist

Truth, Truthiness, and Alice Goffman’s Dramatic Ethnography

How can we judge the validity of research in an academic discipline like anthropology?

If there is such a thing as a “celebrity” young scholar, Alice Goffman comes as close to that characterization as anyone in the social sciences or the humanities today. Her 2014 book On the Run: Fugitive Life in an American City was published to excellent reviews and was prominently featured on many print, digital, and broadcast outlets. This intimate examination of life among impoverished black youths in inner city Philadelphia was acclaimed for its insights into the violent and fearful environment which envelops such young people throughout their often truncated lives. Indeed, so well received was the original publication that it was issued in 2015 as a trade publication, a rare distinction for a scholarly book that was adapted from a doctoral dissertation.

But Alice Goffman has also become a celebrity in a less happy sense. Before too much time had elapsed, she was publicly attacked on two fronts. A legal scholar claimed that in her description of a car ride undertaken to catch and punish a presumed murderer of a man with whom she had become friendly, Goffman was actually committing a felony—accessory to attempted murder. Then, when Goffman responded that the car ride was not really destined for revenge, just for releasing tension, she was accused of distorting her data in order to weave a more tantalizing tale.

In a natural or physical science, critics or sympathizers would have asked for the “actual” data, so that one could determine how the incident-in-question had ”actually” transpired. Indeed, viewed through the lens of traditional a science like physics or biology, it should have been possible to ascertain the accuracy of all the facts, figures, statements, and vignettes in Goffman’s book. But when confronted with challenges to her accounts, Goffman readily responded that she had destroyed all of her records from the study in order to protect the identity of her subjects. Moreover, in this claim, she was supported by many—though by no means all—sociologists and anthropologists. These interpretive social scientists pointed out that one cannot carry out such studies unless one commits to protecting the identities of those who have been studied; indeed, it may not even be possible to obtain the necessary “human subjects approval” unless such disguising takes place. And so, in effect, both scientific colleagues and lay readers have to rely on the trustworthiness and truthfulness of the scholar.

I was reminded of a debate that took place over several years at the annual meeting of the American Educational Research Association. My colleague and friend, Professor Elliot Eisner, argued vigorously that one should be able to submit a novel or some other work of art for a doctoral dissertation in education. I took the ‘con’ side. I said that we inevitably judge novels as works of art, and so there could be a beautifully executed novel that had little or no truth value, as well as a clumsily wrought novel that captured significant educational truths. “Leave novels to the novelist,” I insisted. ”Have doctoral students—future professors and professionals—do scientific (or philosophical or historical) dissertations.”

Those who trained Goffman vouched for her carefulness as a scholar. According to their testimony, she regularly reported to them what she was finding, and her dissertation was consistent with her reports-on-work-in-progress. I have no reason to doubt the veracity of her mentors. Yet they could scarcely claim anything else, without conceding that they had not adequately supervised her dissertation—and her professors at Princeton University and the University of Pennsylvania would hardly want to make that concession.

While Goffman, armed with a PhD, is a certified sociologist, her work seems better thought of as anthropology, or ethnography. Particularly in Britain, there is said to be a “tradition” of such scholars conveniently losing their field notes—well before there were human studies committees in place. And even if such field notes had been preserved in full, it would be very difficult for others to judge to what extent the thesis—or the book that grew out of it—took advantage of literary license or simply engaged in concealing revealing information about subjects. Also, ethnographers who visit the same area can fashion radically different portraits: anthropologist Derek Freeman accused his world-famous predecessor Margaret Mead of being duped by her subjects in the South Seas.

Does that mean that universities should not validate ethnographies as fulfilment of the requirements for a doctorate, unless they are as accurate as a news report or a documentary is supposed to be? The academy would be much the poorer if we were deprived of the works of such anthropologists as Bronislaw Malinowski or Clifford Geertz or Tanya Luhrmann, even if they have disguised identities of individuals or communities. Yet I don’t believe that a doctoral degree should be based completely on the perceived trustworthiness of the anthropologist-in-training.

I suggest two steps. First of all, the drafts of the dissertation should be read only by the candidate’s dissertation committee, and the committee should have access to the unadorned notes; the committee’s approval would constitute an assurance to the scholarly community that proper procedures have been followed and that the version of the dissertation that is made public captures the actual data satisfactorily. Second, consistent with the position I took in my debates with Elliot Eisner, the dissertation should make a theoretical or conceptual contribution to anthropology, and that contribution should be spelled out explicitly. Even if the ethnography tells a story so compelling that it deserves a Pulitzer Prize, it should be eligible for the prize in nonfiction—not the fiction prize.

Introducing “The Professional Ethicist”

I am pleased to introduce “The Professional Ethicist.” In this blog, I (and others) will discuss vexed ethical issues that arise in the workplace and also in other sectors of society.

The name of the blog may appropriately raise a few eyebrows. I’ve selected it for two reasons: 1) the blog will largely address questions that arise in one or more professions, ranging from law and medicine to education and journalism; and 2) except for a few philosophers who write generally about ethics, most individuals are interested in the ethics of particular vocations or areas of focus. In the blog, we will deliberately cast our net widely, across the professional landscape and beyond. For the time being, with the help of Danny Mucinskas, I will host and curate the blog. But my aspiration is that others will also contribute; we’ll feature conversations and interactive forums; and this blog will become a “go-to” place for many who crave careful considerations of the most challenging issues that arise in work and life. We want the blog to become interactive in content and form; we plan to structure some blogs as dialogues between us and members of other organizations and seek a robust commentary from readers.

Why The Third E?: Excellence and engagement are not enough

In 1995, Mihaly Csikzentmihaly, Bill Damon, and I embarked on an ambitious line of psychological research, which eventually became the Good Work Project. After ten years of research, involving the efforts of many wonderful colleagues and over 1200 individual subjects drawn from nine different professions, we finally arrived at a succinct definition of Good Work. Indeed, we even captured it in a sleek visual:

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On our account, good work in any profession entails three elements:

1. It is technically excellent. The good worker—be she a teacher, a lawyer, an engineer, a nurse— knows her stuff.

2. It is engaging. The good worker likes to go to work, appreciates the institution in which she works, values her colleagues, and relishes the opportunity to practice her craft.

3. It is carried out in an ethical manner. The good worker recognizes ethical quandaries, takes them seriously, consults as appropriate with colleagues, learns from her mistakes, and tries to do better the next time and share her insights, as appropriate.

It would be desirable if the three Es were essentially identical or highly correlated, but they are not.

Consider John, a hypothetical teacher. He might know his material well but has burnt out as a teacher, or he might be an enthusiastic teacher but has not kept up with the field. Or he might be both knowledgeable and enthusiastic but cut every corner in his work, has been insensitive to the needs of his students and colleagues, and is disrespectful of the institution in which he teaches. Or consider Sally, a hypothetical cardiologist. She might be well-informed or out of touch with current medical knowledge. She may be deeply involved in or alienated from her practice. And she might be scrupulous in avoiding conflicts of interest with regard to pharmaceuticals she recommends to patients, or, in return for the regimen than she routinely prescribes, she may take advantage of every favor that the local pharmaceutical company can bestow upon her.

All three Es are important; we’d like all teachers and physicians to exemplify excellence, engagement, and ethics.

In “The Professional Ethicist,” we focus chiefly on ethical facets of work, and particularly work in the professions. It is in the sphere of ethics—rather than in the realms of excellence or engagement—that we encounter a crisis. Professions cannot continue to exist, let alone merit respect, unless those who are honored with that title are constantly vigilant about the effects of their words and deeds on those whom they are supposed to serve.

No need to posit a golden age. It does not matter if professionals in the past did not always live up to this ideal. What does matter is that high-quality professional practice is nowadays in peril. The contributing factors are several: among them, a diminution of public spiritedness; an emphasis on monetary rewards above all else; and the disruptive facets (both energizing and troubling) of ubiquitous digital media. Indeed, if an aspiring lawyer who has only taken online courses can do as well on the bar exam as the graduate of a prestigious three-year law school, by what right can we deny her the title of lawyer and the right to practice law?

We focus here on the professions because it is in this vocational sphere that ethical standards have been explicitly stated. But it is important to stress that any worker—be she the chief surgeon at a major medical center or the waitperson in the local deli—can be a good worker. That person needs to do her job well, like to come to work, and care about the quality of her relations to those with whom she comes into contact as well as the problems that arise on the job. Nor does the awarding of a professional license make one automatically into a good worker. We all know of individuals who, despite their prestigious titles, are blind to the ethical aspects of their work—or who, despite having their eyes wide open, still fail to pass the ethical test.

It may be that professions as we know them will pass from the scene. (Indeed, some professions like barbering have disappeared and others, like journalism, are in jeopardy.) But unless they are replaced by comparable institutions, where the majority of practitioners strive to ‘do the right thing,’ we will have a society in which no one will want to live. And that would indeed be tragic.