mentorship

The Good Project Core Concepts: Models and Mentors

by Danny Mucinskas

Throughout our lives, we will meet countless individuals and be exposed to the stories of thousands of other people through mass media. The relationships that we develop, whether direct interpersonal relationships (such as a deep friendship or family bond) or parasocial relationships (such as being a fan of a celebrity) can have profound effects on our values, identity development, decisions, and actions. Consider:

  • What types of relationships in your life have influenced you in positive and negative ways? 

  • Is there a particular person or persons who shaped who you are today? 

  • Have you held this role for someone else in your life? Do you think you’ve helped shape who they are in positive ways? 

In various lines of qualitative work carried out by The Good Project, related to both the way that adolescents navigate the world and how adults conduct their professional lives, we have often focused on two specific types of influential relationships. Research participants have spoken about:

  1. Role models. These are people who others often seek to imitate or emulate based on some characteristic, behavior, or set of achievements in a particular field. People often find them to be inspiring and to represent something that they seek to accomplish themselves and are described as “looked up to.” While people often have a direct relationship with their role models (e.g., an older sibling), it is also frequently the case that role models are widely recognized individuals who may not know the people who are emulating them (e.g., a widely known author).

  2. Mentors. These are people who others look to for guidance. Unlike role models, mentors (e.g., a teacher or a close colleague in a leadership position) are by necessity always known well to those they are advising, who are often seeking to follow in their footsteps. Mentors are often people who have experience or knowledge of a particular domain and can provide their mentees with support or feedback that can be actively used towards achieving the goals or ambitions of the mentee.

From research, we know that having role models is important for a variety of reasons. For example, role models are often responsible for increasing motivation towards goal achievement (Morgenroth et al., 2015), for setting examples of how one wants to work (particularly in parental role modeling; Wiese & Freunde, 2011), and can even inspire others to make bold decisions like starting a company (Bosma et al., 2012). Role modeling is also potentially associated with the development of character strengths (Johnson et al., 2016), with advancement of values like multicultural harmony (Onyekwuluje, 2000) and has been found to influence certain health outcomes (Yancey et al., 2011). 

Similarly, mentorship is also tied to a variety of positive outcomes and is often important in directly transmitting interpersonal support. In the health professions, mentorship models are relied upon for the sharing of knowledge, values, and emotional encouragement between older and younger members of the workforce (Henry-Noel et al., 2018), while mentors who embodied a “Close Connector” relationship model were found in one study to be most beneficial for youth outcomes (Austin et al., 2020). In the business world, 75% of executives say that having a mentor has been important to their careers, and 90% of workers with professional mentors are happy at work. It is clear, then, that across the lifespan, a relationship with a mentor can assist people in growing their skills and reaching their potential.

The demonstrated benefits of finding role models and mentors prompts all of us working in education to help young people to cultivate and maintain these types of relationships. From The Good Project’s years of investigating and speaking to individuals about these relationships, we have developed several insights which may not only be helpful for educators but also for adults as they do their work across the lifespan.

  • We are all members of a multitude of communities, whether the city or town where we live, schools, families, workplaces, hobby groups, and more. We can each find and connect with mentors or role models in any one of these environments or circumstances. In an educational context, by allowing students to choose personally meaningful role models or mentors from any arena of life, the likelihood increases that students will make choices that represent a diversity of voices and identities. Thinking expansively about who might be a role model or mentor reduces the reliance on easy answers or moral paragons who might often be held up as exemplars but who may seem one-dimensional or out of reach (e.g., Mother Teresa, George Washington).

  • No mentor or role model is perfect, and there may be a temptation for all of us to find one singular individual who possesses a multitude of admirable qualities or who is in exactly the right position to provide future career advice. Instead of looking for one individual, we have learned that it is possible for people to engage in “frag-mentoring.” Frag-mentoring is the concept that we can have several mentors at once, dependent on their qualities and their areas of expertise. For example, one might choose a senior colleague at work as a mentor for their tenacity and wisdom, even if they aren’t always someone who displays warmth as a friend, and also have a religious leader as a mentor for their spiritual devotion and community leadership, even if they aren’t always organized. The counsel or example of each one of these individuals might serve different purposes in particular circumstances, dependent upon one’s needs.

  • Negative examples can be equally as powerful as positive ones. While the definitions of role models and mentors we offered above presuppose positive interactions or a desire to mirror, the opposite may also be true. People who don’t embody the expectations or qualities we value in others, such as a micromanaging boss or a noncommittal family member, can still be instructive from an opposite vantage point. What is it about these individuals that encapsulates what we don’t want to be like, and could their example serve as an “anti-mentor”?

  • Concrete and direct action can come from mentorship or role model imitation with planning. Identifying individuals worth emulating as role models or interacting with as mentors is a first step, but the qualities or goals that make these people inspiring and worthwhile exemplars should be specifically named. Naming the qualities of a role model specifically or the goals that a mentor can support can be a tool for intention-setting and getting down to the particulars of what might be productive and life-changing about these relationships. For institutions like schools and workplaces, defined programs can also make mentoring concrete, such as a guest speaker series or a peer mentoring program.

While these insights may help a general audience think about mentors and role models, it can simultaneously be difficult to identify boundaries on who is a suitable individual to fulfill those roles. Notably, in forthcoming data collected by The Good Project, students (primarily secondary schoolers) were asked in an at-home reflection activity to identify multiple exemplars of “good work.” Analysis of their responses revealed that youth are already drawing on both close (e.g., family) and distant (e.g., celebrity) role models and that the qualities they admire in these individuals also cross a variety of complex dimensions of character strengths, including intellectual, moral, and performance character. Yet while these findings are encouraging, students often spoke of business leaders who have questionable scruples (e.g., Elon Musk) as people worthy of imitation as role models. 

While we believe in the idea identified above (that no mentor or role model candidate is perfect), every individual represents a complicated totality of decisions, experiences, and interactions with others and the world. As a project that believes in excellence, engagement, and ethics in human pursuits, The Good Project’s stance is to encourage the choice of mentors and role models who embody convictions and virtues with universal appeal, including common good, equity, empathy, perspective-taking, and sustainability. To complete the three-dimension framework of “good work” that is at the center of our project, leaders who are excellent and engaged in their pursuits must also be ethical.

Some further resources related to role models and mentors that you could explore are:

Teaching “Good Work” in the Law

A guest post, by John Bliss , Assistant Professor at Sturm College of Law

Imagine you have just graduated from college and that you are deeply concerned about racial justice, pandemics, climate change, global inequality, or other major public policy challenges. Given these concerns, how do you shape an impactful career of meaningful work?

For many, the answer is: Attend law school. As a law professor, I am perhaps a little biased when I say that this is a pretty good answer. Law schools produce a wide range of graduates at the front lines of social justice and other important causes, including the day-to-day work of proficiently helping clients understand and navigate the law. But legal education also has enormous room for improvement, which has been the focus of my empirical research over the past twelve years.

Using a variety of methods and comparing over time and across national contexts, I have been studying how initially idealistic law students tend to drift away from the public-interest values and career aspirations that drew them to law school. This drift appears to be influenced by a range of factors—among them, financial considerations, law school peer culture, traditional legal pedagogy, the law-firm recruiting process, and the limited availability of jobs in full-time public interest legal practice. Law schools cannot easily control all of these factors, but I do believe that we can develop curriculum to help reduce this drift effect.

Working with The Good Project and law faculty colleagues, I have recently been developing such curriculum in the hope that our students will sustain public-interest values, whether those values lead to careers in the non-profit or private sector. I began these efforts in 2017 while a resident fellow at the Harvard Law School Center on the Legal Profession. During my fellowship, I became acquainted with Professor Howard Gardner and was introduced to the Good Project team that he leads. With support and collaboration from the Good Project, I piloted workshops at Harvard Law School with first-year students focusing on professional identity and public-interest commitments. In my current position at the University of Denver Sturm College of Law, I have been expanding this curriculum in collaboration with Professor Alexi Freeman. Professor Freeman is experienced in activist lawyering, writes extensively about how law curriculum can better address social justice causes, and runs the public interest and externship programs at Denver Law. In the past academic year, we recruited 32 public-interest-oriented students into what we call the “1L Public Good Program.” In addition to community building and professional identity workshops, we required our students to engage in 20 hours of pro bono fieldwork in public service settings.

In our workshops, we introduced The Good Project’s “Good Work” perspective and toolkit as we discussed identity, values, theories of justice and social change, and pathways into public-regarding legal careers. We devoted one session entirely to the “triple helix” or “three Es” of Good Work, which is Excellent, Engaged, and Ethical. Because this session was offered remotely via Zoom in the spring 2020 pandemic context, we developed some interactive online tools, including having students collaborate on a Google spreadsheet to list and categorize the traits of Good Work. Students were quick to recognize interrelationships among the three Es. For example, the Excellence category covered technical proficiency but also passion, dedication, inclusiveness, and responsibility to broader communities. We also had students create a “Mentimeter” word map to describe what Good Work would look like for a lawyer. Some of the largest (most frequently cited) terms in the word map were “moral,” “empathetic,” “altruistic,” and “activist.” This exercise revealed students shared values and aspirations for impactful practice. Students also included the term “innovative,” which sparked a discussion of the need to think proactively and outside the box when seeking to address systemic causes of injustice. Finally, we discussed the long-term challenge of seeking “flow” and the integration of personal and professional identities within legal practice. We reminded students that, as Gardner, Csikszentmihalyi, and Damon put it in Good Work: When Excellent and Ethics Meet, “rich lives include continuing internal conversations about who we are, what we want to achieve, where we are successful, and where we are falling short. … It takes a lifetime to achieve such an integration.”

Student feedback about our pilot run of the 1L Public Good Program has been overwhelmingly positive. They appreciated the community of like-minded peers and faculty, and the opportunity to start mentorship relationships with Professor Freeman and myself rooted in conversations about public service, social change, and Good Work. The students emphasized that this programming helped them stay focused on public interest goals and values during a stressful first year of law school.

We are in the early stages of developing assessment tools that we will use in the coming years to empirically examine how the Program is impacting students. At this point, I am confident in saying that the Program and the application of Good Work in legal education show great promise. Law is a field with enormous potential to promote Good Work, as it draws students who seek careers of intrinsic motivation (Engagement), professional skill (Excellence), and public service impact (Ethics). As a legal educator, I believe it is my job to foster these commitments and help students reflect on what kind of lawyers they want to be and what kind of impacts they want to have. I would be more than happy to be contacted by anyone in professional schools or higher education more generally who is seeking to integrate The Good Project materials into their teaching and curriculum.

Good Work and How It Happens: Reflections of a Teacher and Middle Manager

By Arlene Pang

… be true to the mission of bringing out the best in our students…
… be exemplary in the discharge of our duties…
… guide our students…
… continue to learn and pass on the love of learning…
… win the trust, support and cooperation of parents and the community…”

The Teachers’ Pledge is recited by every student teacher in Singapore on graduation day as a commitment to the hard and heart work of teaching. Five short statements together exemplify the spirit of teaching and the good work of a teacher—work that is ethical, excellent and engaging.

It is easy to define and recognize good work, but what are some of its enablers, the factors that allow it to happen? Reflecting on my experiences and observations as an educator, I have identified several key factors that have supported and sustained me in my attempts to fulfil my commitment to the profession. Other than the first, these did not exist in the beginning of my career—instead, they came into play as new developments and milestones emerged, and as the nature of my work, my roles, and my responsibilities evolved over time.

1. Personal Beliefs, Values, and Sense of Mission      

An orange starfish in the sand

An orange starfish in the sand

A story is told of a man walking along a beach, its entire length strewn with starfish washed up from a recent storm. He encounters a boy picking up the starfish one by one and tossing them back into the ocean. When queried, the boy explains that he is helping the starfish who are unable to return to the ocean on their own. If they remain on the beach, the heat of the sun would dry them out and the starfish would perish. The man remarks that, given the multitude of starfish on the beach, the boy would not be able to save all of them to make much of a difference. Undeterred, the boy picks up another starfish, tosses it back into the ocean and replies, “It made a difference to that one.”

Many of us begin our careers with the Starfish Story in our minds, believing that we can “make a difference” by saving one student at a time. Driven by this sense of mission, I spared no effort to do what I believed would make a difference: persevered in teaching a class that was failing badly; organized after-school study sessions and conducted extra classes; wrote motivational cards to students; ran consecutive camps and overseas trips; and made house visits. I observed the positive outcomes of my efforts on the students and was spurred on to do more. I enjoyed the work and experienced flow. Overall, it was work that was definitely ethical, excellent and engaging.

However, as the number of competing commitments and the level of expectations on me as a teacher increased over time, it became harder and harder to rely on personal beliefs, values, and motivations alone to sustain good work. As a programme coordinator, I was more driven by targets and awards that the school could win rather than by a sense of mission and calling. I started to measure success based on the number of targets I achieved and exceeded, rather than on the impact of my work on my students. I was engaged and motivated to do excellent work but for the wrong reasons. At the same time, I was running short on my own resources to sustain the work—physical, psychological, emotional and social resources—and I would have given up, had the next factor not come into play.

2. Positive Mentorship

Amidst my frustrations, support came in the form of a mentor—a more experienced colleague who offered (sometimes unsolicited but appreciated) counsel and advice. More importantly, my mentor had no reservations in correcting me (sometimes harshly) to bring my focus back to my sense of purpose as an educator whenever I seemed to stray from the path. Both of us have moved on to different schools, but the mentoring continues. When my morale is low, or when situations at work arise and decisions need to be made, I know I have an encourager, sounding board, and moral compass to keep me moving in the right direction and to help me decide on the best possible course of action.

3. Sense of Belonging and Responsibility to the Profession

For a long time, teachers were confined to thinking about work only in our own classrooms, departments, and committees. A turning point for me as a teacher was when I received a binder from the Academy of Singapore Teachers six years ago with the words “Ethos of the Teaching Profession” embossed in silver on its white cover. A sense of delight passed through me as I read the documents inside, which articulated the shared beliefs and professional pride of Singaporean educators—placing the child at the center of what we do, honoring the profession, pursuing professional excellence, educating the child within our unique national context and valuing parents and the community as partners in education. The Ethos provided a common language and a shared point of reference for decision making, especially in the face of ethical dilemmas. No longer was teaching about “me and my beliefs”—it was now about “our beliefs as educators in Singapore.”

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Coincidentally, before leaving for my post-graduate studies in HGSE, I was posted to do a short stint in the Ministry of Education and placed in a work team that focused on engaging educators in conversations on professionalism and on our shared Ethos. Good work had taken on a new dimension. I noticed in conversations how teachers frequently referred to the shared beliefs and used them to guide their decision-making processes. The attitude had shifted from “me as a teacher and the good work I do” to “us as a body of professionals and the good work we do.” My sense of responsibility to the profession heightened as I saw news stories about how the (un)professional misdeeds of a small group of educators (e.g. forgery of answer scripts, embezzlement of school funds and sexual misconduct by educators) could cause public disregard for the overall profession. In HGSE, I took Howard Gardner’s Good Work course, which provided me with the “3 Es of Good Work” framework (excellence, engagement, and ethics) to think about the work that is done in schools and how, upon completion of my studies, I could and would do good work as a teacher again.

4. Realization of Personal Influence

My appointment as a middle manager in recent years provided me with another perspective on good work. Adjusting to the demands of my portfolio and trying to keep school programmes afloat (note: not thriving, as I would have preferred as an indicator of excellence), I lamented the lack of support and resources given to me to do my work well. Then a realization hit me—while I wished for the outside support and resources to do good work, what was I doing in the capacity of my management appointment to support the efforts of others to do good work?

Hence, my understanding of doing good work as a middle manager was transformed: good work was not just about delivering strong school programmes but also about developing and supporting others so that good work becomes pervasive in schools. This realization added a new dimension to my conception of good work—in addition to bringing about personal satisfaction, good work could be spread and multiplied in others as well!

Good work does not happen by chance. Knowing that these are some factors that enable good work to happen, what can we do as educators to remain committed to the work on an individual level and as a community? As I begin what is hopefully my next decade as an educator, here are some things I will strive to do on a personal level and that fellow educators could consider undertaking as well:

1. Preserve my personal sense of mission by staying connected to the profession at multiple levels—other than within the school, through professional networks and professional learning communities where there is a shared sense of mission.

2. Continue to be mentored and intentionally mentor others, and in doing so, help others to plug in to the wider teaching community.

3. Take initiative not just in asking for support and resources but also in providing these for others.